Refund Policy
This Refund Policy explains how refunds are handled for ClubMotion services, including mentorship membership payments and collaboration sprints. We keep terms clear to protect both quality and fairness.
Membership payments
Membership is billed monthly. If you cancel, the cancellation applies to the next billing cycle. The current billing period remains active so you can use scheduled sessions and support.
Collaboration sprints
Collaboration work begins after scope confirmation. Refund eligibility depends on whether work has started and which deliverables have already been produced. If work is in progress, we may offer a partial refund based on completed milestones.
Rescheduling and no-shows
If a session needs rescheduling, we ask for advance notice so the studio calendar remains balanced. Missed sessions may be treated as delivered unless rescheduled in a reasonable timeframe.
How to request a refund
Write to clubmotion@gmail.com with your name, service type, and a short description. We respond with a clear decision and next steps.
FAQ
Refund questions relevant to services and membership.
Refunds depend on scope and milestones. Once deliverables are produced, refunds are typically partial and calculated based on completed work.
You can pause by canceling renewal for the next cycle. If you want a temporary pause, contact us and we’ll propose the cleanest scheduling option.
We typically respond within 1–2 business days with a clear decision and next steps.